e-Defter PRO Support and Contact
The e-Defter PRO support team is with you at every step of your e-Ledger processes. From setup to your first certificate (berat) submission, from accounting-software integration to tracking submission deadlines, we guide you through the entire journey. You can send your questions by e-mail to destek@edefter.pro, or call us at +90 212 541 40 03 during business hours. Our e-mail support is available every day of the week, and our technical team answers your requests as quickly as possible.
What We Help You With
- Setup and onboarding: Step-by-step guidance for account creation, package selection and your first upload.
- Integration: Data transfer from Logo, Mikro, Netsis, Zirve, Luca and other accounting software. See the full list on our compatible software page.
- Certificates and submission: Creating, signing and submitting the journal, general ledger and inventory ledger to GİB.
- Financial seal / e-Signature and power of attorney: Choosing the right signing method and managing the process.
Before You Start
You can review how the service works on the how it works page and choose the right plan on the packages page. Answers to the most common questions are available in our frequently asked questions section. If anything else is on your mind, just write to us — the e-Defter PRO team is here to help you complete your e-Ledger process with confidence from start to finish.